Hathway Internet Connection - Review
May 10th, 2008The place where I have been living since 2006 is a sub-urban part of the Bangalore. Coming from Delhi and that too from South Delhi, I had access to all major Internet service providers including one of the best in India, Airtel. However, unlike Delhi I had to face some problems in getting an Internet connection. Upon searching with local people, I found that “Hathway” who is the cable T.V. service provider also provides Internet connectivity.
Therefore, I decided to start and see how good it is. I opted for a shared 128 Kbps (small b, which means bits) connection. An engineer visited my house who appeared to be bit more literate then the normal cable guy, he connected a CAT6 cable to my house. Obviously, it was really a shared connection. They then installed a small application with user name and password to access Internet. Below mentioned are some of the problems with this type of connection.
- Bandwidth is heavily shared and you would never get enough bandwidth to open even small websites. Never was able to know how many users are sharing the bandwidth from a single 128 Kbps line, generally, they claim such connections to 1:4, but for me it seems it was 1:16. Imagine the usage.
- The application was required to run at startup and made me to wait 5-10 minutes to boot my laptop. Moreover, the application behaved like a virus as removing its driver caused blue screen of death on my Windows XP, I had to use my repair tools (Bart-PE) to repair my Windows.
- The supports they provided was really pathetic, a guy who was not aware of anything used to handle calls between working days and on weekdays there support was on the hands of the security guards or the peons who were in the office.
This is entirely my own experience, experience with this service provider may be different with different people. I am not using this connection and would never be from this company.





